1. Data Controller and Representative
At ÖNCÜ Automation, we attach utmost importance to the security of your personal data. With this awareness, we, as a company, place great emphasis on the processing and storage of all personal data belonging to all individuals associated with the Company, including those who benefit from our products and services, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”). Fully understanding this responsibility, and as the “Data Controller” as defined in the KVKK, we process your personal data in the manner explained below and within the limits mandated by legislation.
2. Collection, Processing, and Purposes of Processing Personal Data
Your personal data may vary depending on the services provided by the Company and the Company’s commercial activities; however, it may be collected verbally, in writing, or electronically through automated or non-automated methods, by our Company units and offices, website, social media platforms, mobile applications, WhatsApp logs (your written, audio, and video logs), and similar means. Your personal data will be processed and updated as needed while you benefit from the products and services offered by our company. For the purpose of evaluating your requests and complaints through mutual communication via WhatsApp: Identity, contact information, customer transaction information, and transaction security information are processed.
Furthermore, your personal data may be processed when you use our call centers or website to use our services, when you visit our company or website, or when you participate in training, seminars, or organizations organized by our company.
ÖNCÜ Otomasyon may process your personal data in all its e-commerce activities and transactions on marketplace channels.
Your collected personal data will be processed within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK (Personal Data Protection Law) for the following purposes: enabling our business units to carry out the necessary work to allow you to benefit from the products and services offered by our Company; customizing and recommending the products and services offered by our Company to you according to your preferences, usage habits and needs; ensuring the legal and commercial security of our Company and those with whom our Company has a business relationship (administrative operations related to communication carried out by our Company, ensuring the physical security and control of the Company’s locations, customer evaluation/complaint management processes, reputation research processes, event management, legal compliance process, auditing, financial affairs, etc.); determining and implementing our Company’s commercial and business strategies; and ensuring the implementation of our Company’s human resources policies.
3. To Whom and for What Purpose the Processed Personal Data May Be Transferred
Your collected personal data may be transferred to: Your personal data may be transferred to our business partners, suppliers, company officials, shareholders, legally authorized public institutions and private individuals within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK (Personal Data Protection Law) for the following purposes: to enable you to benefit from the products and services offered by our company; to customize and recommend our products and services to you according to your preferences, usage habits and needs; to ensure the legal and commercial security of our company and those with whom our company has business relations (administrative operations related to communication conducted by our company, ensuring the physical security and control of company locations, business partner/customer/supplier (authorized persons or employees) evaluation processes, reputation research processes, legal compliance process, audit, financial affairs, etc.); to determine and implement our company’s commercial and business strategies; and to ensure the implementation of our company’s human resources policies. With your explicit consent, your personal data obtained through communication via WhatsApp will be processed within the framework specified in Article 9 of the Law and will be shared with supplier companies for the purpose of shipping the products you have purchased to your address, with our fast solution partners for the purpose of providing after-sales support services, with service providers from whom you receive product repair services, with e-Archive invoice service providers, and with independent audit service providers.
4. Method and Legal Basis for Personal Data Collection
Your personal data is collected by the Company in any verbal, written or electronic medium for the purposes stated above, in order to provide the products and services we offer within the determined legal framework and to enable our Company to fulfill its contractual and legal responsibilities completely and accurately. Personal data collected for this legal reason may also be processed and transferred for the purposes stated in articles (1) and (2) of this document, within the scope of the personal data processing conditions and purposes specified in articles 5 and 6 of the Personal Data Protection Law. Your personal data regarding the distance selling contract is collected automatically through ÖNCÜ Otomasyon’s online support services and is processed based on the legal grounds of “explicit consent” pursuant to Article 9 of the Law, due to the necessity of processing personal data belonging to the parties of a contract, provided that it is directly related to the establishment or performance of a contract, and the transfer of your personal data collected automatically within the scope of communication to be established with ÖNCÜ Otomasyon’s online support services to ÖNCÜ Otomasyon’s servers located abroad.
5. Rights of the Personal Data Subject as Listed in Article 11 of the Personal Data Protection Law
As personal data subjects, if you submit your requests regarding your rights to our Company using the methods set out below in this Disclosure Statement, our Company will process the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is prescribed by the Personal Data Protection Board, the fee will be charged according to the tariff determined by our Company. In this context, personal data subjects have the following rights:
Individuals have the right to:
Learn whether their personal data is being processed;
Request information regarding the processing of their personal data if it has been processed;
Learn the purpose of the processing of their personal data and whether it is being used in accordance with its purpose;
Know the third parties to whom their personal data has been transferred, domestically or internationally;
Request the correction of their personal data if it is incomplete or inaccurate, and request that this correction be notified to the third parties to whom their personal data has been transferred;
Request the deletion or destruction of their personal data if the reasons requiring its processing have ceased to exist, even if it has been processed in accordance with the Personal Data Protection Law and other relevant laws, and request that this action be notified to the third parties to whom their personal data has been transferred;
Object to a result that is detrimental to them arising from the analysis of their processed data exclusively through automated systems;
Demand compensation for damages incurred as a result of the unlawful processing of their personal data.
(The last sentence is a separate, unrelated statement about the rights to object to the processing of personal data and is not part of the data itself.) In accordance with Article 13, paragraph 1 of the Personal Data Protection Law (KVK Law), you can submit your request regarding the exercise of your rights mentioned above to our Company in writing or through other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not yet determined any other method, you must submit your application to our Company in writing, as required by the KVK Law. The channels and procedures for submitting your written application to our Company under Article 11 of the KVK Law are explained below.
To exercise your rights mentioned above, you can send your request, including the necessary information to identify your identity and your explanations regarding the right you wish to exercise under Article 11 of the KVK Law, to info@oncuotomasyon.com.
